KNK Zing and Zing Air Support Page

(1) User Manuals:

KNK Zing and Zing Air User Manuals

There are two different user manuals: one is based on Sure Cuts a Lot software and the other is based on Make The Cut software.

(2) Videos and Tech Support Help:

Replacing the Laser Light

Replacing the Head Cable

Bluetooth Failure after Windows 10 Update

Zing – Zing Air Self Test

*** MORE Zing Videos ***

Make The Cut Videos

(3) Getting Help:

If you have a problem with your new KNK Zing or Zing Air:

  • Please refer to Appendix B in the user manual first. It answers the most commonly asked questions.
  • If you still need help, we urge you to contact your dealer.
  • If you cannot reach your dealer, you may post here or at one of the support forums listed below or contact KNK USA directly.

(4) User Forums and Groups:

The following forum and Yahoo group are available for posting questions about your new Zing and sharing experiences:
KNK Zing Facebook Group
KNK Zing Yahoo Group

(5) Latest Suggested Test Cut Settings:

IMPORTANT: These settings should be used for the initial tests. Adjustments may be necessary based on the condition of the blade, variations in the material, humidity, condition of the cutting mat, blade tip height, etc.

Suggested Cut Settings for KNK Zing and Zing Air – February 28, 2014
Suggested Settings for KNK Zing and Zing Air Accessories – February 28, 2014

(6) Software Support: