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About Sandy McCauley
Digital Die Cutting: More fun than anyone should have with a piece of paper... or vinyl, plastic, fabric, iron-on, foil, and more!

Purpose of I Love KNK.com

This web site provides support, comparisons, software, videos and other information related to the Klic-N-Kut digital die cutters.If you are just now learning about Klic-N-Kut, check out the Klic-N-Kut Info section of this site.If you are a current KNK owner and need some help, check out the Support section of this site.

My Store

In the store at this site, I sell KNK Studio software videos.

Affiliate Links

I am an affiliate seller for:
* Scrappy Dew's SCAL Video Training If you are an owner of SCAL and need help, I highly recommend this program which includes over 4 hours of online videos you can watch at your leisure.


Need some inspiration? Check out the Team KNK blog where talented KNK owners present never-before-published creations made with their cutters. New projects are posted several times per week.



I love Sandy McCauley for all her help and support for every Zing owner. She is prompt, thorough and cannot be beat. Her online manual, support in the user groups, sunny disposition and a complete knowledge of the machine and it's software is incomparable!

Peggy S

Click here to read another testimonial.

Copic Certification

Copic Boot Camp


August 2020

Papers and Pixels


  1. Sandy McCauley

    I received your email and answered your questions that way. 🙂

  2. Shanae Russell

    Hi, I am in the Orlando area and selling my KNK Maxx Air 24″. I literally used it once and bought it when it first came out. The learning curve is just too much for me and I have no one to teach me. Pus I hate using my Dell computer and prefer to use my Mac Book.

    I bought it for $1200 and am will to sell it for $700. Let me know if anyone is interested. I really just want to get rid of it and get the new Cameo 4!

  3. Sandy McCauley

    Yes, you should be able to install and use both KNK Studio and MTC on your new computer. I do!

    For KNK Studio, you’ll need your 10 digit Activation Pin that looks like this: XXXX XXXX XX. Do you have that number? When you get your new computer, wait until you get everything else installed and everything is working well before installing KNK Studio because you can only attempt to register it once per year. If you end up having to do a Restore of Windows, the registration will be nullified for the next 12 months.

    For MTC, you’ll need the registration number that was emailed to you after you registered MTC. If you no longer have that email, here’s a document showing you ways to retrieve it: https://www.iloveknk.com/Support/Tutorials/Make-The-Cut/Retrieving-MTC-and-PCS-Registrations.pdf

  4. Kathy

    I have a Maxx Klic N Kut (several years old now) and I am planning on getting a new laptop with a Windows 10 operating system. Can I still use the KNK software and Make the Cut as well?
    I thought I read that there were problems with this…but it was more about getting the License or dongle number transferred to the new computer—is this true? Exactly what do I need to do?
    Any recommendations or is it as simple as that?

  5. Sandy McCauley

    Hi Michele,

    Is your KNK white or yellow? And do you have access to your original CD where the license files for the dongle would be kept? Maybe email me at smccauley45@cox.net so that I will see your responses sooner. Thanks!

  6. Michele I Wilcoxson

    I have a a newer computer that runs windows 10, my old computer got stolen. Now I can’t get my software to send files to my machine. I have an older klick n kut that has a purple dongle and then that funny adapter that changed the pin cord to a USB.
    So do you have a tutorial that will help me get this set up again?
    -Michele Wilcoxson

  7. Sandy McCauley

    I don’t personally sell them and I don’t know if KNK USA would still have any. But you can find by starting a support ticket at their site:


    Good luck!

  8. John

    Hello Sandy

    I bought a KNK MAXX cutter for my wife some years ago to cut fondant with. We’ve basically never used the machine, it’s still brand new. Last week I sent my daughter for training on the machine (she took our machine with her). We were told that our machine’s PC board for some reason had burnt out and needs to be replaced. To do so will cost almost 60% of the cost we paid for the cutter. I therefore wish to import a PC board and fit it myself. Hopefully you sell this part, if not it be appreciated if you please send me a contact address.


  9. Sandy McCauley
  10. Jon

    Ok so I got the files I needed to get the software set up and have it all set up. I have the pen attachment and have it drawing pictures for me but the blade cartridge slips out so I am guessing it is not the proper cartridge. Do you have any suggestions were i can get a blade cartridge for my KNK Element?

  11. Jon

    Thank you very much for all your help.

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