KNK Zing and Zing Air Support Page


(1) User Manual:

KNK Zing and Zing Air User Manual

Chapters 1, 2, 9 and 10 are specific to the KNK Zing and Zing Air. Chapters 3 – 8 are Make The Cut only and will be useful to all owners of Make The Cut software.


(2) Videos:

Zing Videos

Make The Cut Videos


(3) Getting Help:

If you have a problem with your new KNK Zing or Zing Air:

  • Please refer to Appendix B in the user manual first. It answers the most commonly asked questions.
  • If you still need help, we urge you to contact your dealer.
  • If you cannot reach your dealer, you may post here or at one of the support forums listed below or contact KNK USA directly.

(4) User Forums and Groups:

The following forum and Yahoo group are available for posting questions about your new Zing and sharing experiences:
KNK USA Forum
KNK Zing Yahoo Group


(5) Latest Recommended Settings:

IMPORTANT: These settings should be used for the initial tests. Adjustments may be necessary based on the condition of the blade, variations in the material, humidity, condition of the cutting mat, blade tip height, etc.

Suggested Cut Settings for KNK Zing and Zing Air – February 28, 2014
Suggested Settings for KNK Zing and Zing Air Accessories – February 28, 2014


(6) MTC Support:

  • To download the latest version of MTC, register your activation pin, or retrieve your registration number, click on this link.
  • To view free videos for learning MTC, click on this link.
  • Support groups and forums for Make The Cut:

Make The Cut Yahoo Group
Make The Cut Forum


153 thoughts on “KNK Zing and Zing Air Support Page

  1. Hi,
    I have a problem with my Zing A. I am unable to obtain my pin. Any advice please? Thanks

  2. Make sure you’re using the appropriate Blade Offset for the blade type. Here are the current recommended settings: red blade – 0.25 blue blade – 0.35 yellow blade – 0.75

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