KNK Maxx, Groove, Groove-E, Yellow KNK, Element, ACS Eagle and Falcon Support Page


(1) User Manuals:

Go to the following link and select the User Manual based on which software you will be using:
KNK Maxx and Groove-e User Manuals

KNK Groove User Manuals

ACS, Eagle, and Falcon User Manuals

Original Yellow KNK and Element Series User Manuals

(2) Other Tutorials

Startup Guide for New KNK and ACS Owners using KNK Studio software
Replacing the Laser Light
Fixing Sticky Buttons on the Control Panel

(3) Video Support:

KNK Maxx and Groove-e Videos

(4) Getting Help:

If you have a problem with your Maxx or Groove-e:

  • Please refer to Appendix B in the user manual first. It answers the most commonly asked questions.
  • If you still need help, we urge you to contact your dealer.
  • If you cannot reach your dealer or you purchased a used KNK, you may post here or at one of the support forums listed below or contact KNK USA directly.

  • (5) User Forums and Groups:

    The following groups are available for posting questions about your KNK Maxx or Groove-e and for sharing experiences:
    Klic-N-Kut Yahoo group

    I Love My KNK Max Yahoo group

    KNK Message Board

    (6) Latest Suggested Test Cut Settings:

    IMPORTANT: These settings should be used for the initial tests. Adjustments may be necessary based on the condition of the blade, variations in the material, humidity, condition of the cutting mat, blade tip height, etc.

    Suggested Cut Settings for KNK Maxx and Groove-e – October 26, 2013
    Suggested Accessory Settings for KNK Maxx and Groove-e – October 26, 2013

    (7) MTC Support:

  • To download the latest version of MTC, register your activation pin, or retrieve your registration number, click on this link.
  • To view free videos for learning MTC, click on this link.
  • Support groups and forums for Make The Cut:
  • Make The Cut Yahoo Group
    Make The Cut Forum

    (8) KNK Studio Support:

  • To view free videos for learning KNK Studio, click on this link.
  • Support groups and forums for KNK Studio:
  • Klic-N-Kut Yahoo Group
    KNK USA Forum