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I had just purchased my Groove e from Sandy.She is very good at explaining how to use it along with the software.She knows the system like the back of her hand!She has helped me so much I cant even express my gratitude!the customer service is top notch!Sandy is also very quick to answer all my questions which is important when your stuck!Sandy has also gone way above and beyond customer service,she has designed a bunch of rhinestone patterns for me!Now lets see some of the other dealers out there do that,I dont think so!You just cant put a price tag on that!Sandy has made alot of training videos and I find them easy to understand and follow along.Sandy is always adding to her video library to help her customers.I would reccomend to you to purchase your product through Sandy you wont ever regret it I promise !I love my Groove e and I love Sandy too!

Eric

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