18 thoughts on “MTC Support”

1. great videos Sandy, thank you

2. Thanks for doing the MTC videos. Same great quality as the KNK videos and certainly a good way for me to learn this new software.

3. Thanx heaps Sandy your videos are much appreciated they make learning the software so much easier

4. Thanks soo much for the videos Sandy. I love KNK studio but if print and cuts are easier I might consider purchasing the MTC! Your videos were really helpful to see how things work!

5. Well,it may not seem easier since I go into so much detail! lol But it is really slick how it works! I will now exclusively use MTC for PNC’s even though I’ll probably still be doing the majority of my regular file designing in KNK Studio.

6. OMG!!! What a program. Thanks to everyone who twisted my arm to get this. Glad i started to watch this while no one was home. The “jump up and sing” of my portion was too incredible!

   Thanks!
   kylee
   *grin*

7. lol Glad you’re having fun with it! More great stuff to come!

8. Sandy, can you please tell the weight of the Zing?
   I live in the Caribbean & have pre-ordered & I am trying to determine the best way to ship.
   Thank you!

9. The shipping weight of the Zing box is 15 lbs and the box dimensions are 12″ x 16″ x 30″.

10. Sandy, thanks a mill!
    That’s what I need….
    You are so on top of things….I am very impressed with your professionalism…
    Have a great day!

11. When you add a dashed line to a card shape, is there a way to ‘join’ them so that they can be moved together? When I try it changes the card lines to dashed also.

12. The best thing to do is put those dashed lines on their own layer first. Then you can click on the thumbnail on the Layers bar and then they will all be selected together. Or you can click on the little Palette icon on that new layer and then change to dash lines.

13. Hi Sandy I just got my Klik n Kut Zing machine with the make the cut software. I design in Coreldraw and export as AI but the designs do not show up in make the cut when I import. Is there something I do wrong? I would love to have some help here.

14. Are you ONLY exporting vectors? There cannot be an raster parts to your image. If you are only doing vectors, then please send me the AI file so I can see why there might be a problem. My email is smccauley45@cox.net. Also, the AI needs to be version 10 or later.

15. Dear Sandy
    Please could you assist. I am really ready to ditch my zing cutter out the door as I do not manage with it. I see you have videos to watch but I am not sure where to start. I live in South Africa and bought the Klic-n-Cut Zing locally. I cannot manage to cut anything as I do not manage with the settings. First it cuts too deep, then it doesn’t cut through, then it tears to card stock or the paper. I have wasted so much time, money and effort. I am starting to hate the machine which I purchased with all enthusiasm. Please guide me as to where I can start to do a basic cut of the words “7 months” for instance. How do I know what the off-set must be, how many times it should cut over, etc. I am really desperate. I am prepared to purchase the videos if I can just know where to start please help me.
    Regards
    Joey

16. HI Joey,

    Sorry you having so many problems! Before we get started, I want you to reread Section 2.01 of the UM and watch the videos. I can’t remember if the latest update has this particular video linked, but I want you to watch it, as well:

    https://vimeo.com/43639078

    I’ll be sending you an email so that I can help you directly! We’ll get you LOVING your new Zing! I promise!

17. I like my ZING, however, the MTC software is a bunch of CRAP!!! If you are trying to do anything other than one or two SMALL photos, forget it. I stupidly believed the sales man when he told me that my WINPC Sign would soon be compatible with the ZING cutter. Big mistake. I will get rid of the zing, just so I don’t have to use the MTC software EVER, EVER again. For small projects, it’s great. Whoever added the rhinestone feature needed to figure out how to make it so the program doesn’t freeze every time you use it.

18. Hi Laurie,

    Glad you like your Zing! Did a KNK dealer or a Win PC Sign dealer tell you that the Zing would cut from Win PC Sign at some point? I can’t imagine a KNK dealer saying it because that’s never been in the plans. Please note, however, that MTC does now OPEN WPC files, so if you prefer designing in that software, then just open the WPC file in MTC for cutting only! You’ll need to download the latest free update here. Be sure to also download the latest Zing Plug-in as well:

    http://www.make-the-cut.com/Download.aspx?ref=lp

    Note that MTC now handles rasters differently, so you should be able to work with multiple photos and not have the software bog down or crash. Let me know if I can help you in any other way!