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About me:

I live in Tempe, Arizona with my husband of 27 years and we have two adult sons. I have BS and MS degrees in Chemical Engineering from Texas A&M and worked for Exxon in Texas for 7 years before having my first child. After my boys were born, I became a dedicated stay-at-home mom. Once they were both in school, I split my time between volunteering at my sons’ schools and having part-time software support jobs.

My aunt convinced me to try scrapbooking in 1998 and I became hooked on paper crafting. When the first Craft Robo die cutters were released in the USA, I found an entirely NEW passion… digital die cutting. That grew even more after the Klic-N-Kuts were released and I was very honored to be hired by Accugraphic Sales, Inc to write the user manuals for the Klic-N-Kut, ACS, and KNK Zing cutters. I also wrote the Design Master user manual for Graphtec GB.

I provide education and support for Klic-N-Kuts (including KNK Zing) and ACS models (including Eagle and Falcon). This site provides both free and purchasable videos for KNK Studio, KNK Studio GE, ACS Design Studio, Design Master, and Make-The-Cut. I also teach classes at KNK Retreats held several times per year.

I want to thank the following wonderful people for their contributions and hard work to support my business:

  • Stacey Briggs for tracking sales and expenses, maintaining the customer database, and helping prepare for the KNK retreats.
  • Michael and James McCauley for setting up the downloadable store, adding products, developing store graphics, troubleshooting problems, mailing packages, shopping for supplies, and all the other dozens of tasks that were required to build this business.
  • Chad Youngblut for teaching me how to cut and everything he knows about KNK Studio. I also want to thank Chad for rebuilding and continuing to provide tech support for this site.
  • Kaleigh Colton for photographing samples for the Gallery
  • Lisa Stewart for getting my blog moved to this site and teaching me to use Word Press.
  • Chris Durnan for urging me to start a blog! Great idea, Chris!
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    173 thoughts on “About/Subscribe

    1. Hi Sandy
      I am really happy to see your website, I am very interrested on products like this. I am searching information for a small bussiness I would like to start. I will need to cut motif for ringstones for women clothes.
      Can I have your email I would like to send you some examples of article I would like to do, and to ask you if I can cut the design with this cuting machine.

      thanks in advance.

    2. Sure! Happy to help. I need to know a few things:

      (1) What materials do you want to cut? What kinds of shapes?
      (2) Are you planning to use this as a small business application or as a hobby cutter only?
      (3) Do you need print and cut capability?
      (4) Do you have other applications besides cutting in mind?
      (5) Do you use a Mac or a PC?
      (6) Do you currently use a vector program for designing? If so, which one?

    3. Hi Sandy,
      I am wanting to purchase a KNK machine and I am not sure which one I should purchase. Could you please help me ? Thank you.

    4. Sorry for the delay, Lorri! I missed seeing this post. You Element MIGHT work with the Mac version of Make The Cut or Sure Cuts A Lot. You can contact KNK USA for help in determining whether or not you will need to purchase different cables for connecting to your computer.

    5. Ms. Sandy,
      I purchased a KNK Element from you several years ago. It has been a while since I have been at home to use it. As far as I know it still works. I now have a Mac and I see the new KNK’s can be used with Mac’s unlike mine. Is there any reason I should look at another KNK? Thanks, Lorri Smith

    6. John, mostly likely it’s an issue of stabilization. The KNK mats may not be sticky enough to properly hold the laminated sheets during a cut. I’m not saying that the material is shifting on the mat, necessarily. I’m referring to the entire material being stuck down securely. So, the first thing I recommend is trying the ScanNCut mat to see if that makes a difference. Also, are you using the 25 Post It note method for seeing the blade tip height? That’s another thing that is important in order to get more force invoked. Also, while trying these tests, please go back to a more conservative force because if the SNC can cut this material, then a MA should be cutting it at no more than 160 or even less. If you still have problems, would you be able to call KNK USA during their working hours? Feel free to email me at smccauley45@cox.net so that I can answer you more promptly.

    7. Hi Sandy,
      I’m hoping you can help with this problem. I have a brand new MAXX AIR and so far I am very impressed except for one thing. I have documents which I have laminated using 10mil laminate sheets and when I try to cut them with the cutter it only cuts 90% to 95% through the material. My settings are : Speed 50, force 250, 3 cuts, Blade is extruding enough that I can cut through the material by hand. I noticed that if I apply a slight bit of pressure on the blade holder while it’s cutting, it cuts all the way through.

      I also purchased a Brother ScanNcut which is a toy compared to the MAXX AIR and surprisingly it is able to cut through the Laminated document.
      I am a bit disappointed that the MAXX AIR is having trouble cutting this material but I am open to the idea that it could be my lack of experience with the cutter so I am hoping you can help.


    8. Hi Sandy I did installed the programs, I have not done any calibrations, did installed the platforms but that’s it, now I am trying to do this Blue tooth and somehow I cannot find the maxx, I have many devices as my photo printers and regular printer via blue tooth, what am I doing wrong? Thanks for your help in advanced.


    9. In MTC you would use the Shadow function to do the exact same thing. I normally pick an outline of 0.01″ or even smaller.

    10. Comparing KNK studio software (I’ve used several years) and MTC (I have the demo) software.
      In Studio, I can take a font (papyrus) and with the “stroke and fill” tool, I can make it a thicker line to cut easier. I don’t see this feature, for fonts, in MTC. Can you help?

    11. The forum crashed and Chad is having big problems getting it back up and working correctly. I can help with the BT issue. Have you gone through the instructions in Chapter 1 on getting it set up?

    12. Sandy I am trying to get back to the forum but I forgot my password I tried to reset and website won’t let me, what do we do next, I am looking info about how to install the blue tooth.

      Thanks and God Bless


    13. I’m retired, so I no longer sell. The selling price on the Element will depend on which model (maximum cutting width). I recommend keeping the dongle so that you can continue using KNK Studio and then you’ll get MTC with a refurbished. If it’s not an option, that’s still a computer glitch. Just call them up when you’re ready to order (800-268-3672). Having both programs is great because they each have their own special features. Here’s a post I did on this topic:


    14. I purchased a KNK Element a few years ago. Still works great. However I am ready for something more. I am looking at the Maxx Air. Possibly a refurbished unit. Do you sell them? How difficult is it to sell the Element and what might it be worth? I do have accessories and blades for it. I have the Studio software that came with it (with dongle). How does that software compare to the MTC software that is supplied with the Maxx Air. Should I have both?

    15. I never downloaded the MTC. Do you remember what my password was in order to activate it?

    16. You should be able to cut templates from sandblast material on the KNK Zing Air. I’ve cut 2 mil Hartco sandblast rubber for rhinestone templates in the past.

    17. Hi Sandy! I’m very excited to have found the KNK ZIng Air product – I’m hoping it will be just right for my needs. I’d like to use it to cut sandblast masks from 22 mil vinyl or rubber…. do you think the Zing Air is capable?

    18. Leather varies a lot in terms of how it’s been processed… in terms of three things: thickness, density, and stretchiness. The Maxx Air does the best job of cutting leather because of the high force it has. Basically, it can handle a wider range of leather types. So, I highly recommend it over the Zing Air. But if any of the leather you want to cut is stretchy, then it will need to be stabilized for cutting. That would just mean that it needs to have something applied to the bottom of it to keep it from shifting during the cutting process. Heat n’ Bond would probably work but there are lots of other alternatives, such as spray on adhesives and even freezer paper.

      As for fabric and vinyl, no worries there. Just make sure if you select a KNK, then you order a couple of fabric blades for the appliques.

      And yes, you can definitely engrave on most metals.

      Let me know if you have any other questions!

    19. I make purses, mainly from vinyl, and want to start accenting them with die cut appliques. I would like to use vinyl, leather and fabric materials for the appliques. However, I am not sure which die cutter will give me the power to work with leather, particularly. I also want the ability to engrave on light meteal, if possible.

      Can you recommend a machine?

      Tonya Clinkscale

    20. Sorry for the delay, Rasa! I was out of town when you posted this and somehow missed it upon returning.

      Try again at the web site you listed. That’s the one maintained by KNK USA. I’ll let them know you tried to reach them. Did you use the Contact link at their site?

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