About / Subscribe

Search for Past Topics

About Sandy McCauley
Digital Die Cutting: More fun than anyone should have with a piece of paper... or vinyl, plastic, fabric, iron-on, foil, and more!

Purpose of I Love KNK.com

This web site provides support, comparisons, software, videos and other information related to the Klic-N-Kut digital die cutters. If you are just now learning about Klic-N-Kut, check out the Klic-N-Kut Info section of this site. If you are a current KNK owner and need some help, check out the Support section of this site.

My Store

In the store at this site, I sell KNK Studio software videos.

Affiliate Links

I am an affiliate seller for:
* Scrappy Dew's SCAL Video Training If you are an owner of SCAL and need help, I highly recommend this program which includes over 4 hours of online videos you can watch at your leisure.


Need some inspiration? Check out the Team KNK blog where talented KNK owners present never-before-published creations made with their cutters. New projects are posted several times per week.



I have taken classes from Sandy for several years and I'm always amazed at how easy her classes are when she manipulates my computer and I can take notes. Her videos are wonderful! I can watch them on my time and pause them, do the step myself before moving on. And I can watch them over and over.


Click here to read another testimonial.

Copic Certification

Copic Boot Camp


November 2018
« May    

Papers and Pixels

To subscribe to this site, please use this link:

Click HERE to Subscribe

IMPORTANT: Google Chrome does not yet support this particular feature, so please use either Internet Explorer or Firefox when clicking on this link. Thanks!

About me:

I live in Tempe, Arizona with my husband of 31 years and we have two adult sons. I have BS and MS degrees in Chemical Engineering from Texas A&M and worked for Exxon in Texas for 7 years before having my first child. After my boys were born, I became a dedicated stay-at-home mom. Once they were both in school, I split my time between volunteering at my sons’ schools and having part-time software support jobs.

My aunt convinced me to try scrapbooking in 1998 and I became hooked on paper crafting. When the first Craft Robo die cutters were released in 2005, I found an entirely NEW passion… digital die cutting. That grew even more after the Klic-N-Kuts were released and I was very honored to be hired by Accugraphic Sales, Inc. to write the user manuals for the Klic-N-Kut, ACS, and KNK Zing cutters. I also wrote the Design Master user manual for Graphtec GB.

I provide education and support for all Klic-N-Kut and ACS models (including Eagle and Falcon). This site provides both free and purchasable videos for KNK Studio, KNK Studio GE, ACS Design Studio, and Design Master.

I want to thank the following wonderful people for their contributions and hard work to support my business:

  • Michael and James McCauley for setting up the downloadable store, adding products, developing store graphics, troubleshooting problems, mailing packages, shopping for supplies, and all the other dozens of tasks that were required to build this business.
  • Chad Youngblut for teaching me how to cut and everything he knows about KNK Studio. I also want to thank Chad for rebuilding and continuing to provide tech support for this site.
  • Chris Durnan for urging me to start a blog! Great idea, Chris!



  1. Sandy McCauley

    Beryl, think about getting Sure Cuts A Lot 5 instead because of the following reasons:
    (1) It has fully metric capability
    (2) It costs the same as MTC
    (3) It is constantly updated whereas there have been no updates to MTC in the past 4 years
    If you have any quesitons about SCAL5, please let me know.

  2. Beryl Lello

    Hi Sandy, it would appear that you may be my life line. I have just bought a preowned ACS Eagle KNK. No software. Using Windows 10. After reading various of your info and finding very little other information on various websites my heart is in my boots thinking I’ve made a huge boo-boo. I also have a silhouette cameo that I love. MTC appears to be what I will look at, but must now also paddy for that, just worried about the measurements not being metric. Where do I start? Thanks in advance, Beryl

  3. Sandy McCauley

    Hi Lenise, I’m sending you an email so that I can find out more… where you purchased your Maxx Air originally and if you’ve tried contacting back of our dealers in South Africa. Look for an email from me: smccauley45@cox.net.

  4. Lenise Spies

    Hi Sandy. I have a KNK Maxx Air 24″ and use MTC on Windows PC.
    At first I was experiencing problems with the cutter just stopping during a
    cut project and go on pause. I would have to switch it off for the cutter
    to lift the blade and return to the origin (right side). I did all the
    troubleshooting such as reset, updates, using a USB instead of bluetooth
    etc. I tried it all but it got worse. Today I switched on the machine and
    now it seems to completely gone crazy. The head will not move to the right
    side but seems to stop about a third of the way on the right instead of
    against the edge. (I have checked to see that the limit stopper (not sure
    what its called) is in place and passing through the head. It is in place
    and not loose. The head will not move to the right but moves to the left
    side. I can move it manually with the machine off but if I do a test cut,
    it moves very slowly back to a third of the way and then does the test cut
    from that origin. It will not allow me to set a origin from the panel by
    pressing the origin button in offline mode. It is as if the KNK thinks the origin is on the left hand side. I am at my wits end and cannot
    find anyone in South Africa who can assist me with this product. Please

  5. Sandy McCauley

    Sorry for the delay, Michael! I missed seeing this post come in. The KNK Force has been discontinued because it needs some changes to make it easier for the general crafting community to master. The tech support required was substantial and improvements are needed in both the initial set up of communication with a computer, as well as optimizing settings for cutting. That being said, there are a lot of happy/satisfied owners cutting some amazing things. If you’re on Facebook, be sure to check out the KNK Force Facebook group which is quite active: https://www.facebook.com/groups/KNKForce/ You should be able to find a used Force to buy within a month or two. If you have other questions feel free to post them. I should also add that while the Force is no longer in production, KNK USA continues to provide support for owners with any issues.

Submit a Comment

Your email address will not be published. Required fields are marked *