13 Responses to “Support Videos”

1. How to create a rhinestone simulated design in Adobe Illustrator - Page 2 - T-Shirt Forums says:

   August 7, 2010 at 9:38 pm

   [...] some time and effort to identify them. In the meantime, all of the free videos can be found here: Free Software Videos __________________ Sandy McCauley [...]
2. Chadd says:

   February 3, 2011 at 6:50 pm

   Hi,
   I was looking at your videos and your “Default Settings.wmv” seems to be broken. I am only getting audio in VLC and other players show the file broken.

   Thought you’d like to know!
3. Sandy McCauley says:

   February 3, 2011 at 8:45 pm

   Thanks! I will check it out tomorrow.
4. stacy says:

   March 2, 2011 at 9:06 am

   I only need my machine to cut the same names continuously for each project. How can I do this while having the name placed on the cardstock sheet to save the cardstock and maximaze the space? Im sure the repeat function can help me, but I dont see any videos pertaining to this.
5. Sandy McCauley says:

   March 2, 2011 at 9:12 am

   There are a number of different ways to do this. They are covered in Section 3.5 of the User Manual and, I agree… there needs to be a video! : ) I’ll try to get to that soon. In the meantime, if you cannot follow the steps in 3.5, email me privately and I’ll help you. : )
6. stacy says:

   March 3, 2011 at 2:27 pm

   Ok. I will work on trying to do this as soon as the kids go to school!! One more thing. Does the weld feature weld all fonts or just some? I’m trying to weld and I notice it only does it in a few script fonts.
7. Sandy McCauley says:

   March 3, 2011 at 2:43 pm

   The weld will work on any font that you type out. So, if something isn’t working the way you expect, then select your text and go to Arrange>Text to Graphics and then save the file as KNK and send to me. After making it a graphic, I won’t need to have the same font installed. I’ll figure out why it’s not welding for you. : )
8. Maryka says:

   March 28, 2011 at 1:28 am

   Good Morning

   I have a Klik N Kut Maxx.

   I’m not sure what have I done, (with the settings) but when I try to cut a 46.27 x 46.27 block, the machine cut a 100 x 70 (mm) block. Even the test cut is is bigger. Can you please help me?

   Thank You

   Maryka Du Plooy
9. Sandy McCauley says:

   March 28, 2011 at 7:21 am

   I’ll need to send you some screen shots of settings to check. So, please watch for a private email. : )
10. Martie says:

    July 30, 2011 at 12:34 pm

    Hi Sandy

    I require some assistence with the ACS Eagle ultraforce.

    I can`t seem to get it to communicate with either my desktop (running Windows 7 64bit) or my laptop (running Windows 7 32bit). I can see the device in device manager but with a yellow exclmation sign.

    My eagle only included a printed MTC licence key, no CD with driver software or a dongle.

    I assume the dongle is only applicable with the use of the ACS studio software therefore my assumption is that my ploblem is due to driver not being instelled.

    Can you please assist me with a download for both Windows 7 32bit & 64bit?

    Thank you in advance

    Martie
11. Sandy McCauley says:

    July 30, 2011 at 12:37 pm

    I’ll send you some info privately to the email address you used in your post here! We’ll get things working.
12. Regina says:

    February 24, 2012 at 1:46 pm

    Is there a manual available for the ACS Eagle ultra high force 24″ cutter
13. Sandy McCauley says:

    February 27, 2012 at 9:04 am

    Yes. It’s the top file located here: http://www.iloveknk.com/Support/UserManuals/Klic-N-Kut/

    Note that ACS-UHF24 is another name for the Eagle.